What is a QR code?
By now, we’re sure you’ve seen Quick Response (QR) codes in many places throughout your daily life. Simply put, they take a piece of digital media or communication and allow you to instantly access it on your phone via a unique code.
In the past QR codes were most popular on signs, t-shirts, flyers, and other items where a brand wants to take your experience from something physical to somewhere digital to learn more. Now in the post-COVID world, it’s used to provide touchless shopping and dining experiences.
For example, instead of having to touch physical menus that are handled by other customers and staff, diners can scan the QR code on the table to access the menu safely on their phones.
What are QR codes good for?
In addition to on-demand digital content and touchless retail experiences, QR codes make great additions to a company’s AV setup.
QR codes allow users to summon on-demand support. By having individual QR codes per room or piece of equipment, you can quickly scan into the specific support you need without having to be routed through a general help desk.
From there, you’ll be connected to a technology expert that can help solve the issue quickly and get you back to the task at hand in the same amount of time it would take to just reach a support staff member with traditional methods.
Benefits of using QR codes for your AV technology
Beyond keeping your conference space on par with the latest technology, a QR code support can offer the following benefits:
- Increased uptime. If the meeting starter experiences any issues, they can quickly scan the code and get help to resolve the issue rather than having to take the time to get support over the phone or email. This leaves you with more time to conduct your meeting and less time troubleshooting, with available resources that can help you prevent the issue from arising in the future.
- Higher levels of confidence. With educational resources only a scan away, you can build your AV technology knowledge base and get answers to all of your questions. Over time, you’ll become more confident in your ability to use and troubleshoot your system. And if issues do arise, you’ll know you have support at your fingertips.
- Better productivity. Nothing derails productivity like technical issues. Everyone’s time is valuable and a lot of people are on tight schedules, so even a delay of five or ten minutes can seriously derail an agenda. Having custom support that’s on-demand from any smart device will keep things moving according to plan, even if technical difficulties arise.
Implementing QR code support for your audio video tech setup is not only beneficial, it’s simple to do.
Get QR support through Evolve AVaaS
The revolutionary in-room QR code support solution is available through the Evolve AV as a Service (AVaaS) subscription. One subscription allows you to access the best AV has to offer, including the latest equipment and on-demand support via QR code.
It’s time for an AV evolution — and the QR support feature of IVCi’s Evolve subscription will help you get there.
If you’re ready to take the next steps into the future of AV solutions, speak to one of the experts at IVCi today.