The pandemic has driven drastic change in the healthcare industry over the past few years and technological advancements have completely revolutionized the patient and provider experience.
While your facility may have already adapted to changes caused by the pandemic, technology continues to evolve to meet new patient expectations, streamline operations, and facilitate the ongoing education of healthcare providers. Here are four AV technology trends to help you perfect your patient and provider experiences.
Virtual Waiting Rooms. Virtual waiting room solutions deliver safer, more efficient patient experiences for both in-office and telehealth appointments. Allowing patients to check in, complete a wellness survey, and wait in their own vehicle prior to their appointment time significantly decreases their risk of exposure to germs, viruses, and other communicable diseases. A virtual waiting room solution also lets the provider streamline and digitize waiting room processes, like collecting insurance information, copays and payments, and updating medical information. Digital registration through virtual waiting rooms makes medical information easily available to both patients and providers. This gives medical groups a sustainable method for collecting patient information.
Waiting Room Automation. A little automation can go a long way in saving time, simplifying processes, and increasing efficiency throughout your facility. There are several different ways you can incorporate automation to streamline processes like cleaning alerts, intelligent disinfection, occupancy management, wellness checks, and room/building controls. Automating these tasks not only increases efficiency, but it also helps deliver a better standard of care for patients.
Teleconferencing. Teleconferencing quickly became the norm during, and well after, the height of the pandemic, reshaping patient care in the process. This once underutilized method of care continues to bring ease, comfort, and reliability to both patients and medical providers. Teleconferencing lets providers easily retain patient-physician relationships from anywhere. It also cuts down on time and infrastructure costs, further increasing the efficiency and productivity of your practice.
Virtual Reality. VR is quite literally changing the game for the healthcare industry. It provides safe, immersive environments for medical education and even some forms of patient care like rehabilitation and pain management. Although it can be a costly investment upfront, VR has transformative potential and incremental benefits.