It’s no secret that COVID-19 has made life hard. From schools transitioning to remote learning, businesses remaining closed, to supply chain issues, it’s difficult to think of an area of our lives that hasn’t been impacted.

But by far one of the most difficult challenges our society is facing right now is that patients in hospitals and long-term care facilities cannot have visitors. The emotional toll this has on the patients and their loved ones is immeasurable, especially when dealing with serious illnesses.

That’s why video conferencing company IVCi is proud to introduce Care Connect, a virtual visitation system that bridges the gap between patients and loved ones.


About the Care Connect Solution

Care Connect uses state of the art AV conferencing technology to virtually connect patients in facilities and their loved ones outside of the facility. Having the support and comfort of friends and family can make a world of difference in a patient’s recovery and is crucial for peace of mind for a patient’s loved ones. Care Connect breaks through the barriers created by COVID-19 visitation restrictions by providing unparalleled technology reliability and humanized service and support.

This takes immense pressure off of already overtaxed hospital staff, who are working tirelessly to not only fight the pandemic, but to truly take care of their patients’ entire well-being — which means helping them get the emotional support they need. Having technology on their side to assist them will drastically improve the patient/family experience and allow medical professionals to focus on providing medical care.

The right AV conferencing company will help ease the burden on facilities that are working tirelessly to combat COVID-19 by assuming the complete management of virtual visitations — from scheduling, to launching, to troubleshooting.


Features of the Care Connect Solution

The Care Connect solution is unlike other audio video conferencing offerings. Here’s what sets it apart:

  • The ability to leverage any existing communication infrastructure with both hardware and software to support Care Connect visits.
  • The offering of subscription-based communication infrastructure for a cost-effective way for locations that do not currently have communication infrastructure in place to support Care Connect.
  • Video assistance with trained operators who can help create seamless experiences.
  • Programs that handle scheduling, launching, and troubleshooting directly from the solution.

A solution this robust is only possible when backed by an audio video conferencing company you can trust. IVCi has worked with some of the nation’s leading healthcare organizations to overcome limitations and help medical facilities during this difficult time. We’re here to help and provide custom Care Connect solutions for your facility, no matter your current communication infrastructure.

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