HAUPPAUGE, NY – IVCi, a national leader in integrated audiovisual solutions and award-winning managed services, proudly announces that its President, Dawn Cagliano, has been appointed to the Board of Directors of the Hauppauge Industrial Association of Long Island (HIA-LI). The appointment reflects the expanding influence of IVCi’s leadership team and the company’s commitment to driving economic and workforce growth across Long Island.
For twenty years, Ms. Cagliano has helped position IVCi as one of the industry’s most innovative and best-in-class AV integrators. Under her leadership, IVCi has built data-driven operating models, rigorous feedback loops, and strong accountability frameworks that have elevated service delivery and driven exceptional customer outcomes. These practices contributed to IVCi achieving a perfect 100 Net Promoter Score (NPS) in its 30th anniversary year, an accomplishment rarely seen in the technology integration industry.
As IVCi’s first female president, Ms. Cagliano has continued to advance the company’s mission of delivering world-class collaboration technologies, AV integration, and proactive managed services for enterprise clients nationwide. Her recent appointment to the NSCA Education Foundation Board further positions IVCi at the forefront of shaping the next generation of innovators in the AV industry.
IVCi has long been an active supporter of HIA-LI, sponsoring major events, hosting educational initiatives, and contributing to the region’s growing innovation ecosystem. Ms. Cagliano recently served as a panelist at the HIA-LI 15th Annual Women’s Leadership Conference, where she spoke on leadership development, AV industry trends, and the importance of career pathways in technology.
“Dawn’s appointment is not only a testament to her leadership, but also to IVCi’s reputation as a trusted and forward-thinking technology partner,” said Bob Swing, CEO of IVCi. “Her expertise will further strengthen the connection between IVCi and the Long Island business community, supporting continued innovation and economic development. She will make a great asset to the team.”
With a 30-year legacy, a national customer base, and award-winning AV solutions, IVCi remains deeply committed to investing in Long Island’s business community and developing the region’s future workforce. For more information about HIA-LI, visit www.hia-li.org.
About IVCi
IVCi is dedicated to developing, deploying, and supporting scalable audiovisual solutions backed by industry-leading technology and award-winning managed services. Recognized as a trusted leader in the commercial audiovisual integration industry, IVCi has enabled clients to connect, communicate, and thrive for over 30 years.


