Managed Video Experience
Let IVCi Manage Your Video Environment
SECURE YOUR SUCCESS WITH A CAP SOLUTION
A key account demands immediate attention. So, your project leader calls a critical “all-hands” video meeting but the client struggles and can’t connect to the conference bridge. Or, your CEO requires employees to join a “State of the Union” address. But, your team can’t connect the physical room to the "all-hands" bridge or streaming client. What’s the impact on business when time is wasted and conferences are cancelled or missed?
Successful and Stress-Free Meetings Every Time
Managed Video Experience (MVE) handles your entire video environment. From scheduling and proactive meeting monitoring to concierge services, this room solution delivers successful and stress-free meetings, every time.
WHAT IS MVE?
HOW DOES MVE MANAGE YOUR ENVIRONMENT?
SERVICES INCLUDED IN MVE
The success of your investment depends on using a specialized CAP solution for supporting your end-users so they have positive meeting experiences. MVE does this and more with these services:
With personalized 24/7 phone and video assistance, IVCi Call Center Agents deliver personalized ad-hoc training to strengthen adoption by:
Operational Support empowers your end-users to embrace your solution by making it easy-to-use and reliable with:
Metrics and Analytics
Use IVCi Metrics and Analytics Services to monitor the success of your video environment and partner with IVCi video experts to:
WHY IS IVCi ABLE TO DELIVER THIS SERVICE?
A Full Service Program for Guaranteeing ROI
IVCi CAP enables your organization to design a structured program with offerings from these four areas. Each links together to actively support your investment by improving common ROI metrics such as adoption, sustained usage, solution lifespan, and more.