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Protection from Lost Productivity

PREPARE FOR UNEXPECTED PROBLEMS WITH MANAGED CARE ON-SITE

IVCi Maintenance and Support Services™ let you budget for repair costs, get repairs done quickly, and regularly update your solution. Success begins with equipment you can count on. With Managed Care On-Site, get peace-of-mind with comprehensive operational support for all aspects of your collaboration environment from a single, dedicated partner.


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For Video Conferencing Installations

Since 1995, IVCi is proud to have successfully serviced thousands of customers in the US and throughout the world. Our goal with On-Site Managed Care is to maximize the use of your technology investment and enable you to focus on your core business.

IVCi is a proud member of an elite class of service providers that have achieved the following certifications: Polycom Platinum Level Reseller, Polycom Certified Service Partner (CSP), Cisco Telepresence Video Master Authorized Technology Partner (ATP) and Cisco Advanced Collaboration Architecture Specialization. Respectively, these titles represent the highest levels of certification a solution provider can receive from these companies and they recognize years of hard work, extensive product and industry training and investment in service tools, personnel and procedures. They are your guarantee to a superior customer experience.

Our factory-trained sales and technical staff install and support telepresence, video conferencing, audio visual, and IP network projects across the country and around the world. IVCi provides clients with one point of contact for video conferencing, audio visual, and IP network sales, installation, service, management, and support.


A Full Service Program for Guaranteeing ROI

IVCi CAP enables your organization to design a structured program with offerings from these four areas. Each links together to actively support your investment by improving common ROI metrics such as adoption, sustained usage, solution lifespan, and more.

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