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Collaboration in Healthcare



Improving Healthcare Outcomes with Collaboration

The pressure is on. Today’s healthcare organizations are challenged to reduce hospital readmissions while also providing quality, patient-centered care that’s both affordable and practical. With costs continually rising, a shortage of medical professionals and limited access to care from many locations, there’s never been a better time to rely on technology to improve outcomes.

IVCi is dedicated to improving healthcare through collaboration. We apply our integration and deployment expertise to deliver solutions that satisfy these challenges and more. Backed by our team of industry experts and premier partnerships with leading manufacturers, we offer a complete suite of products, including those specific to clinical applications, and industry-renowned service to deliver solutions you can count on… whether you have two locations or 100. With cutting-edge collaboration technology that allows you to communicate using audio, video, streaming, screen sharing, document sharing and chat features, your clinicians, administrators and patients have the ability to listen, share and see, no matter where they are located.

Addressing Challenges in Healthcare with New Technologies

Below are specific challenges in healthcare that can now be overcome with new technologies:

Patient-Centered Care
To achieve true patient-centered care requires continual communication. For doctors and patients that are already strapped for time, this is really difficult. Telemedicine is a popular way to address this issue. It often includes, among other things, rich and secure video communication between healthcare practitioners, patients and loved ones. This simple tool, properly integrated into a patient care strategy, can have measurable effects on outcomes for both the patient and the provider. It instantly removes any distance barriers and streamlines fast, effective interaction. The end result is better medical care since it enables short, but frequent, video visits and therefore, improves the doctor/patient relationship.

With telemedicine, providers can visually connect with patients to provide a full range of services—from routine checkups and follow-ups, to consultations and even stroke assessments, where time is critical and minutes saved can prevent permanent debilitation. For rural or impoverished areas with limited resources, it provides access to urgent specialty care. Experts can be easily contacted for a consultation and diagnosis, possibly leading to life-saving treatment.

Medication and Treatment Adherence (Connected Home Healthcare)
Improving patient engagement at home is a central challenge for many healthcare organizations and the key to addressing the $300B medication and treatment adherence problem. Connected home healthcare combines scalable and secure video collaboration with the intelligence of smart devices, including digital blood pressure monitors, fitness wearables, and voice assistants, to inform healthcare providers with real-time data and insight about the patient’s health, while improving engagement and communication with the patient, their home caregivers, and family members. Engaged patients, supported by ready access to their care team, are much more likely to adhere to their prescribed therapies, which dramatically improves outcomes, reduces unnecessary emergencies and readmissions, and lowers overall cost of care.

Healthcare Administration
Collaboration solves some of the biggest challenges for healthcare administrators. It improves staff communication, drives greater clinician retention by reducing travel and improving work/life balance, enables more productive meetings with simple one-click to join features, and provides more effective corporate training. Employees can participate no matter where they are located. This eliminates many of the stresses administrators experience to ensure their busy staff has maintained their required professional certifications.

Medical Education
Medical students and providers are strapped for time. Clearing schedules and scheduling the calendar for continuing medical education (CME) is challenging. With video conferencing, doctors have convenient access to the training they need. It is no longer limited by a time or place. Instead, using video conferencing students and doctors can receive the instruction they need without traveling. Also, with live streaming or recorded video they can access training anytime, anywhere. This ability to time-shift learning, providing instruction when and where learners seek it, offers tremendous improvements in medical education.

Education also extends to the community. Now, the latest findings for preventive care can be easily shared with the public. For example, seniors can view a wellness program at a local facility or even from within their homes.

Whether it’s a demonstration of the latest techniques in a specialized surgical suite, a lecture from a leading medical professional, or an outreach community program, the content can be recorded, archived, and streamed for convenient access to anytime learning.

Collaboration in Healthcare: Some Common Benefits

Some of the benefits in collaboration for the healthcare industry include:

  • Fast, effective communication between doctors and patients, regardless of distance Timely access to specialists
  • Collaboration across healthcare facilities and satellite offices
  • Improved patient engagement and reduced remote care costs and hospital readmissions by using video collaboration enhanced by smart devices to provide connected home healthcare
  • Seamless communication between hospital staff and clinicians through remote learning, mentoring and knowledge sharing
  • Decreased patient wait times
  • Improved health and a reduction in re-hospitalizations through wellness programs and patient education Reduced travel costs for both patients and providers
  • More efficient provider and executive meetings
  • Faster, more informed decision making
  • Improved workflow

The IVCi Approach

IVCi partners with you to define how new technologies can be used to make the most impact on improving your healthcare outcomes. We will also assist you in managing the on-going impact of these new services.

IVCi has successfully deployed collaboration solutions targeted at overcoming challenges in healthcare at leading hospitals across the US. To increase their profit margins by decreasing costs-per-bed, many providers are implementing collaboration solutions to make a shift towards a low-cost, home model using virtual beds. This enables them to increase revenue for home services at a lower cost and improve outcomes by allowing the patient to be in control of their care, while also providing a model that can be scaled across the continuum of care.

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