Robert Swing
Chief Executive Officer
Bob is the founder and CEO of IVCi. He created the company in 1995, based on his vision of collaboration; he wanted to enable businesses to seamlessly connect their employees through the power of technology. Today, IVCi is an award-winning organization that is recognized by Systems Contractor News (SCN) as one of the top 50 integrators in the US. Bob’s priority is to achieve the highest level of customer service and satisfaction in the industry, and he has hired and coached his team to make this a company-wide priority. His role has evolved to include overseeing the company’s business initiatives, profitability, and bringing new products to market. Prior to IVCi, Bob started his career in technology as a customer engineer with IBM on Long Island. He has been involved with collaborative technologies including video conferencing networks, audio visual (AV) integration, and managed conferencing services for more than 26 years.
Dawn Cagliano
Chief Operating Officer
Dawn joined IVCi in 2006, beginning her tenure at IVCi as a Conference Producer in the Managed Services division. From there she quickly trailblazed her way up the ladder, taking on several management positions including: Project Manager, Director of Managed Services, AVP of Client Services, VP of Business Operations, Senior Vice President of Operations, and her most recent position, Chief Operating Officer. She established data-driven, proven successful outcomes and increased accountability through the implementation of 360-degree project feedback at every interaction both internally and externally, ensuring everyone involved in customer experience had a voice. Her expertise in operational excellence has enhanced the operational aspects of every department throughout her time at IVCi, driving the overall success of the business.
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