Av Field Engineer
Location : Client Services
Job Type : Full Time
Job Description:

You will handle all aspects of AV engineering and quality control post build and during installation.

Job Duties:
  • Perform a full quality control check for all fabrication and installation efforts including but not limited to AV best practices and IVCi company standards
  • Perform all software / firmware configuration uploads and checks to ensure the system performs to both the manufacturer’s specifications and IVCi
  • Complete / approve any red line updates on system drawings for any changes required during the fabrication, installation, and quality control steps
  • Provide clear and concise documentation on any configurations implemented or needed for successful implementation (i.e. network configurations, video settings, DSP settings, etc.)
  • Perform full system calibrations for audio and video on installed systems
  • Perform full control system test out with programming support for installed control systems
  • Complete system test and accept / certifications \ commissioning for installed solutions both remotely and onsite at client’s premises
  • Perform R&D tasks both in house and in the field as needed for equipment used by IVCi
  • Support all types of technical escalations from the field team and work with other team members on resolutions as needed
  • Provide end user training and support for deployments
  • Travel to client sites and other IVCI offices required
  • Other duties as assigned
Required Qualifications:
  • Expert knowledge of Industry and standards in AV systems design and integration
  • Must have excellent communication skills and possess excellent problem solving and troubleshooting skills with the ability and do advanced troubleshooting on any device
  • Be a team leader and possess excellent leadership qualities
  • Expert knowledge of audio principles and must have the ability to write and fine tune audio programs for Biamp, Clear One, and Polycom
  • Expert knowledge of loading and troubleshooting AMX, Crestron, and Extron systems
  • Must be well versed in interacting with networks (wired or wireless) and must be able to support networked solutions for video conferencing, VOIP audio conferencing, and control system networking
Desired Qualifications:
  • CTS and / or CTS-I/D certification
  • DMC_E Certification
  • Any formal training from Biamp, Clear One, Polycom, Tandberg
  • Cisco, Tandberg, Polycom Telepresence installation experience / certification
  • SynAudCon Training
  • 5 years or more of related industry experience
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