Nearly every conversation involving supply chain optimization includes the importance of communication. Regularly meeting with suppliers helps identify issues as they are occurring and can eliminate problems before they can disrupt the business. There is no such thing as over communication when it comes to you and your supply chain partners. As competition has become more fierce, businesses have extended their reach when it comes to selecting and integrating suppliers. This has led to more far-flung supply chains that extend all over the world. Organizations facing ever-shrinking margins must balance the benefits of frequent, on-site meetings with suppliers due to the …

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Healthcare organizations are complex operations, whether you have two locations or 100. Managing staff and operations across separate sites requires strong and efficient communication among administrators, doctors and other staff members to promote the best possible patient care and keep operating costs reasonable. For an increasing number of healthcare organizations, video collaboration technology is the solution for effective communication across different sites. The technology, like that offered by Polycom, is nothing like the video conferencing tools offered just five or 10 years ago. Video and audio is HD-quality. Staff members can use cell phones, tablets or laptops to connect if they …

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As a healthcare professional, you know all too well that a few minutes, even seconds, can make the difference between saving a life and losing one. When the problem is serious or life-threatening, patients need to be seen and diagnosed as quickly as possible, regardless of their location or the provider’s location. Video collaboration has transformed the way healthcare facilities perform urgent and specialty care by removing the barriers of distance. Doctors can use sophisticated video conferencing tools to provide lifesaving cardiac care. Neurologists can use the technology to diagnose a stroke from across the region or the country. Surgeons can …

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Patient-centered care is more than just the latest catch phrase in healthcare. As an industry, we have come to appreciate the long-term value of not just diagnosing and prescribing patients, but partnering with them. We know that patients all have different values and priorities, and that it’s important to treat them as individuals. We also know that treating patients as partners improves healthcare outcomes. The challenge is, patient-centered care requires better and more frequent communication with patients and fellow providers. That is difficult for providers who are already over scheduled and strapped for time. The solution? Increased reliance on technology tools …

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The world of education has transformed as technology has progressed. No longer are classrooms confined to four walls. Students from across the world take classes remotely. Professors foster global partnerships with experts who can add real-world value to students’ educational experiences. Administrators from sister campuses can collaborate on projects and policies without wasting travel time. Video conferencing technology is an integral part of any modern higher educational institution. It breaks down the barriers of distance, allowing seamless communication despite where individuals are located. It allows for global partnerships, enables distance learning and reduces operating expenses. Here, we offer details on how …

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If it feels like the walls are closing in on you at work, you’re probably right. A survey from CoreNet Global, an association of corporate real estate and workplace professionals, revealed that the average allocation of office space per person will fall to 100 square feet or less within five years. Square footage per worker has already shrunk from 225 in 2010 to 176 today.[1] However, one thing that is growing is the footprint of collaboration spaces. As the workplace evolves, more work is being done outside the office or cubicle and is being handled in teams in smaller, collaborative workspaces. …

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The Future of Collaboration, Cisco Spark

March 18, 2016, by Amanda Jansen in Video Conferencing

IVCi deploys many collaboration technologies in support of our sales efforts, some of those products are deployed strictly for demonstration purposes and some of those products become indispensable tools that we use to improve our business. Cisco spark is one of those tools. We believe Cisco Spark is poised to redefine the future of collaboration. Cisco’s tag line: “Spark is where all your work lives…. Bring your teams together in a place that makes it easy to keep people and work connected” is consistent with our experience. The key word in this tag line is “lives”. Traditionally communications comes to us …

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The advantages of video collaboration are proven and numerous. But companies that implement both Microsoft Skype for Business and standards based video conferencing systems are building “islands of users” that will limit these advantages and the ROI for both technologies. Users of Microsoft Skype for Business and users of standards based video conferencing systems are unable to easily connect and share content and collaborate. This issue extends to internal users, partners and customers. Fortunately there is an elegant solution from Acano (a Cisco company) and IVCi. The Acano solution allows people using Skype for Business (Lync) to communicate with users of standards based …

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The advantages of a video collaboration solution for your organization are well known. But to fully realize the benefits of your system, you need to have a well-executed implementation. There are varying levels of complexity in a video implementation and each must be managed appropriately by an experienced project manager(PM) Project management is the coordination of all people, resources, and activities to complete a project. In a video installation, for example, the PM needs to track equipment arrival, coordinate technicians to handle the install, and keep all key stakeholders from both the customer and the vendor updated as the project progresses. …

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4 Risks of Declining a Video Service Contract

November 25, 2015, by Amanda Jansen in Video Conferencing

When it comes to video communications equipment, leaving the servicing of complex UC technology to chance can be a particularly risky choice. Here are four potential pitfalls you might face if you decide to go without a service contract on your video equipment. Financial Risk When you purchase a service contract, you fix the cost of repairs for all your equipment giving you a totally predictable annual cost. Choosing not to go with a contract can result in unpredictable costs that may hit at any time. With the complexity of today’s video equipment, chances are that cost could be extremely high – …

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